Follow us on Instagram

@ShopWildRina

Buy now, pay later

Make 4 interest free payments with Sezzle

Up to 75% off sale

Shop Sale!

Get 15% off your first order!

Sign up

Return & Refund Policy

Eligible Items

  • Regular priced clothing items are available for return.

FINAL SALE 

  • Final sale items include: sale items and all accessories.
  • All orders paid through Sezzle. 
  • Tie Dye Collection is final sale, however available for exchange if another size needed. 

 

Returns

  • You have 30 days from receiving the order to request a return. Unfortunately, refunds are no longer eligible for any orders after the 30 day return period.
  • E-mail us at hello@wildrina.com to begin your return process. E-mail subject: Return. Upon e-mail, we will ask you fill out a return form with information regarding the the return. 
  • Your item must be unused and in the same condition you received it. You will not be refunded for your exchange if the item has any wear or distress, pet hair, odors (good or bad), and stains from cosmetics, lotions, deodorants, etc.

Refunds

  • All returns are eligible for full refunds minus the cost of shipping.
  • Please allow 1-2 business days for us to review your return. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

    Exchanges

    • We do not offer exchanges
    • If you would like to make an exchange, please make a new purchase of the same item of a different size to guarantee the item is still in stock by the time we receive your return package.
    • Only after receiving your exchanged item, we will refund your order (deducting shipping cost). 

    Shipping

    • You will be responsible for shipping costs for returning. 
    • Shipping cost will be deducted from your store credit return/refund.
    • Depending on where you live, the time it may take for your exchanged product to reach you may vary.
    • If you are shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance, as we can’t guarantee that we will receive your returned item.

    Damages

    • We understand that some orders may arrive damaged.
    • Damage claims will be reviewed case by case and we will work with you to resolve the issue.