Shipping Policy

• All orders will be processed within 2-4 business days unless stated otherwise. 
• Please double check your input address to ensure the correct shipping address and efficient delivery. We will not be held responsible for any packages that end up lost or delayed due to an incorrect address provided by the customer. 

Domestic Orders

• Once shipped, orders will generally take 3-9 business days to arrive depending on where you live. 
• All orders will include a USPS or UPS tracking number, you will receive your tracking number via email once your package has been shipped. 
• Please upgrade to USPS Priority Mail if you would like insurance included in your shipment. (USPS covers up to $100 for lost, damaged and missing packages. Insurance will not cover packages that have been confirmed as delivered. Please visit the USPS website for more information.)
• USPS insurance does not cover stolen packages, if you feel your location is an unsafe place for delivery, please notify us immediately so we can add a signature confirmation to your order. With a signature confirmation, your package will not be delivered unless someone in your household has signed for it. 
• Please note that once a package leaves our premises, it is no longer under our control. If you have a problem with your package, contact the United States Postal Service immediately at 1(800) 275-8777.
• By making a purchase with us, you agree Wild Rina will not be held responsible for any lost, stolen or delayed packages that may happen during shipment.

International Orders 

• USPS First Class International shipping delivery times may vary between 7-21 days depending on your local post office. Unfortunately we are not able to provide a better estimated time of arrival as it is different for every country. Shipment will also depend on how long your package is processed through customs. 
• All USPS First Class International packages will include a tracking number, but please note it is common to see no additional tracking information once your package leaves the US.
• USPS Priority Mail International normally takes 6-12 business days to arrive, includes a tracking number and insurance (up to $100 for lost or missing packages, please visit the USPS website for more information).
• Please check with your local post office or the customs department for any import duties, local taxes or handling charges that may be applied to your purchase. 
• We do not determine any foreign duties or local taxes associated with imported packages and will not be held responsible for any of the charges that may occur. 
• Please keep in mind that once a package leaves our premises, it is no longer under our control. If you experience any problems during shipment please contact your local post office immediately. 
• By making a purchase with us, you agree Wild Rina will not be held responsible for any lost, stolen or delayed packages that may happen during shipment